Frequently Asked Questions

Quick answers about classes, enrollment, scheduling, makeups, and billing.

Programs & Placement

From 6 months through adults, with level-based tracks.

Start with a free level assessment and coach recommendation.

Yes, one free trial class is available for new swimmers.

Yes, private and semi-private options are offered based on schedule availability.

Group classes have no more than 6 students. Jr. Clinics/Sea Stars have 7–10 students.

Group lessons are 30 minutes. Clinics (Jr. Clinic/Sea Stars) are 45 minutes.

Additional information on classes click here.

Most group lessons are 30 minutes; select clinic tracks are longer.

Yes, rolling enrollment is available with prorated billing when applicable.

Yes, transfers can be requested and are confirmed based on availability and level fit.

Affected lessons are credited or made up according to center policy.

Yes, poolside and lobby viewing is available.

Swimsuit, towel, goggles, and any personal comfort gear approved by staff.

Billing is handled through your account portal with support from the front desk.

Contact the front desk by phone or email for immediate assistance.

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